Here’s how it works:

To make a call using Speed Dial:

1. Pick up the phone handset and dial ** and the Speed Dial code.

2. The phone number will be played to you, and your call will be placed as if the phone number were dialed directly by you.

  For faster dialing turn off the option to have the system play the number to you before dialing.

Manage the feature online

You can change your Speed Dial settings in the Manage Service Features section of our online account center. Click here to login.

Manage the feature from your phone

To set a Speed Dial code (Shortcut Method):

1. Pick up the phone handset and dial **, the Speed Dial code you would like to use followed by *, and then the phone number. The Speed Dial code can be any number from 1 to 99.
For example, if you would like to assign the phone number (212) 555-9876 to Speed Dial code 17, press ** 17*2125559876

2. You will hear a confirmation message when your Speed Dial code has been saved.

  The shortcut method for setting a Speed Dial code does not confirm if the code is already in use. If this method is used, an existing phone number will be replaced with the newly entered number.

To set a Speed Dial code (Menu Method):

1. Pick up the phone handset and dial *97.

2. Press 1 and then follow the voice prompts for instructions on setting a Speed Dial code.

  The menu method for setting a Speed Dial code notifies you if a code already has a phone number assigned to it.

  You can assign Speed Dial codes in any order.

To edit or delete a Speed Dial code:

1. Pick up the phone handset and dial *97.

2. Press 1 and, after hearing the prompt, dial the Speed Dial code you would like to edit.

3. The phone number associated with the Speed Dial code will be read to you. Press 1 to change the phone number or press 2 to clear the number.

To browse your Speed Dial codes:

1. Pick up the phone handset and dial *97.

2. Press 2 to browse your Speed Dial Codes.

3. The codes and phone numbers you have set up will be read to you in order. Press # to move forward through the list and press * to move backward through the list.