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Receive your SpacePhone calls -- wherever you are
Expecting a phone call but need to leave the house? Call Forwarding allows
you to answer all of your incoming SpacePhone phone calls when you are on the go.
With SpacePhone, you can forward all of your calls or select calls to a phone number of your
choice -- even your cell phone -- or directly to VoiceMail.
There are four Call Forwarding options:
 All Calls -- Forwards ALL calls to VoiceMail or to a specified telephone number. You also have the option of hearing a short ring (splash tone) to notify you each time a call is forwarded.
No Answer -- Forwards calls only when there is no answer in a pre-set number of rings. You can modify the number of rings in the online account center.
Busy Signal -- Forwards calls when callers receive a busy signal when dialing your telephone number. This includes calls that are rejected because you already have two parties on the line through Call Waiting or 3-Way Calling.
Network Interruption -- Forwards calls only when your telephone adapter is not properly logged into the SpacePhone service.
Here’s how it works:
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To activate call forwarding:
1.Choose the condition for which you would like your calls forwarded.
2.Pick up the phone handset and dial the appropriate activation code. (Click here to view a complete list of Call Forwarding codes.)
3.If you have previously entered a destination phone number and wish to forward calls to the same number, wait for the confirmation announcement and then hang up the phone handset. Call Forwarding is now enabled.
4.If you would like to enter a different destination phone number, dial the number immediately after the activation code. After you hear the confirmation announcement, you can hang up the phone handset. Call Forwarding is now enabled.
Example: Dial *7218175558000 to activate Call Forwarding for all calls and set 1-817-555-8000 as the destination phone number. When you no longer want all calls forwarded, dial *73 to deactivate. When you want all calls forwarded again to the same number, dial *72. |
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To deactivate call forwarding:
1.Pick up the phone and listen for the dial tone.
2.Dial the deactivation code for the forwarding condition you no longer want on.
(Click here to view a complete list of Call Forwarding codes.)
3.When you hear the deactivation announcement, Call Forwarding will be cancelled.
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IMPORTANT: Please follow these instructions when entering Call Forwarding phone numbers:
To forward calls to a phone number within the U.S., please include a "1" in addition to the area code and phone number. For example, to forward calls to (214) 555-1234, enter 12145551234.
To forward calls to a phone number outside the U.S., please include 011, the country code, and the city code. You do not need to include a "+" before the phone number. For example, to forward calls to 49 (1) 49 52 52 70, enter 01149149525270.
Usage Notes:
If you forward your calls to a number that is not included in your calling plan, you will be charged for both the incoming and outgoing call.
Once you choose to forward a call to a number, VoiceMail will be deactivated. Forwarded Calls will not be transferred to VoiceMail unless specified on the Call Forwarding settings page of our online account center or unless you forward to VoiceMail using the appropriate code.
Callers dialing your phone cannot detect that the call is being forwarded.
You can still make outgoing calls from your phone while Call Forwarding All is active.
When Call Forwarding All is active, you receive a stutter tone prior to dial tone when you lift the receiver on the forwarded phone.
Dialing *08 activates a reminder ring on the forwarded phone, which will then ring when incoming calls pass through. You will not, however, be able to answer the call from the forwarded phone.
You can forward your phone to a local or non-local number. However, you will be billed for all calls forwarded to a non-local number, similar to dialing that number directly.
Activating Call Forwarding All overrides any other enabled Call Forwarding feature.
Cancelling Call Forwarding All reinstates all other previously enabled Call Forwarding features.
Manage the feature online
You can change your Call Forwarding settings in the Manage Service Features section of our online account center. Click here to login.
I am going on vacation. Can I forward my SpacePhone calls to a number in another country?
Yes. You can forward your calls to any number in the world. You will, however, be billed in accordance with your calling plan for the incoming call to your SpacePhone number as well as for the outbound call to the forwarded number. Please be sure to use the instructions above for entering phone numbers.
What will I be charged for my forwarded calls?
You will be billed in accordance with your calling plan for the incoming call to your SpacePhone number as well as for the outbound call to the forwarded number.
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