Caller ID

Find out who is calling before you pick up the phone

With SpacePhone Caller ID, you will see the identity of the party calling you -- even when you are on the line. This feature allows you to choose which calls you want to take and which you don’t. The SpacePhone Caller ID feature also gives you the ability to display, or not display, your own telephone number to others when you make outgoing calls.


Usage Notes:

  SpacePhone Caller ID works in conjunction with a Caller ID enabled device.

  Caller ID can be used with most answering machines as long as the answering machine is set to pick up calls after the second ring.

  Some phone numbers displayed cannot be called back because the originating numbers either do not accept incoming calls or are the main telephone numbers and not the extension of the person calling you.

  If a caller is using Caller ID Blocking, the caller’s number will appear on your Caller ID display screen as “No Data,” “Anonymous,” “Blocked,” “Private,” or “P.”

  If a caller is in an area that does not have Caller ID technology or the call is routed through machinery that is not equipped with Caller ID technology, a message reading “Out of Area” will appear on your Caller ID display screen.


Block Your Outgoing Caller ID

Protect your privacy

Before you dial your desired number, you have the ability to block your number to the party you are calling. You can activate the Caller ID blocking feature on a per call basis or on all calls.


To block your number on a per call basis:

1.Pick up the phone and dial *67.

2.You will then hear a stutter dial tone followed by a regular tone -- this indicates that the command code was recognized.

3.Proceed to make your call. The party you are calling will see an “Anonymous” on their called ID instead of your name or number.


To deactivate Caller ID blocking on a per call basis:

1.Pick up the phone handset and dial *82.

2.Hang up the phone handset.


Usage Notes:

  The next call you make will NOT block your Caller ID since this service code is for a single call only.


To block your number on all outgoing calls:

1.Pick up the phone and dial *95

2.You will then hear a stutter dial tone followed by a regular tone – this indicates that the command code was recognized.

3.Proceed to make your call. The party you calling will see an “Anonymous” on their caller ID instead of your name or number.


To deactivate Caller ID blocking on all calls:

1.Pick up the phone handset and dial *96.

2.Hang up the phone handset.


Usage Notes:

  Caller ID permanent blocking or per-call blocking does not block your name and phone number from toll free services.

Manage the feature online

You can change your Caller ID settings for outgoing calls in the Manage Service Features section of our online account center. Click here to login.



How do I block my name and number from being revealed to someone using *69?

Activate Per Call Blocking by dialing *67 prior to dialing your call. This prevents your phone number and the associated name from being revealed to someone using *69 and appearing on a Caller ID display unit. There is no charge for this service.


Why do I receive “out-of-area” or “unavailable” Caller ID messages?

“Out-of-area” and “unavailable” messages are displayed when the calling party's telephone service is not compatible with Caller ID technology. Many telemarketers use equipment, such as automatic dialing systems, that is incompatible with Caller ID technology. Caller ID displays most telemarketing calls as “out-of-area.”

In addition, operator-assisted and international calls as well as some cellular phones may not transmit Caller ID information.


Why do I receive “private” or “anonymous” Caller ID messages?

If a caller has blocked Caller ID on outgoing calls, a “private” or “anonymous” message will display on your Caller ID unit.


Why do I receive a recording stating that the party does not accept blocked or private calls on some numbers?

The person that you are calling has activated Anonymous Call Rejection. Anonymous Call Rejection rejects calls that are marked “private” or “anonymous.” Since you have blocked your Caller ID, your call is blocked. To complete the call, you will need to deactivate your Caller ID blocking and dial again.

To deactivate your Caller ID blocking for a single call, hang up and then pick up the handset and press *82. Then redial the phone number. Your call should be connected.